Little Miss

Im not happy with my rental manager with the estate agency I rent with. My heater never worked when i moved in last year. I told them when i moved in but nothing was done and it was warm enough to go with out one, so i did nothing about it.

Well about 6 weeks ago i had a rental inspection and told the manager that it was not working. He said he would get it fixed. After not hearing back from him for two weeks I called him. Well, he was hard to catch and never returned my calls. So a week after that i came home to find a gas plumbers card on my door. So i called him and organised to have the heater fixed. It worked well after it was fixed and I was finaly nice and warm.

To my delight the heater died on me sunday avo. After a week of warm bliss, I was not happy.

I called the manager Tuesday this week as my heater is not working, yet again. He was not in so i left a brief message for him, and asked him to call me back. Well, I called him today after not hearing back from him but he was not in. I called again and managed to get hold of him this avo, and he told me to call the plumber. So thats what I did. I must say this plumber is great as he is here now(7 pm) trying to fix my heater. What a legend he is.

Im cranky as I have done so much chasing with the estate agent and he has not called me back once. He has not even got back to me about other things that I asked to be done. Not great customer service.